Qualtry Reviews

Definitely more of a decoration for the kitchen instead of being used. Size is small. Very cute though.

Ordered this product on Nov. 16 As of Dec. 10, still no package or follow-up on status of product. Reached out to inquire about the item, company stated, "It appears your order has been shipped out timely on 11/19 and had been picked up by the courier. But it looks like it got stuck at one of the urban hubs, and/or the label has not been scanned again by the receiving party. Hence, tracking movement is not updated." After this, they stated the product could not be made in a timely manner to receive by Christmas so, I requested and was given a refund. I found it very frustrating that no effort was made by the company to make the situation right, nor did they take any responsibility for the lost item. I'm not sure if it was ever made or actually lost because no tracking number was ever produced from "said hub". I understand things happen once they leave your hands, but customer service could have been handled a lot better, considering the product was ordered well in advance. Order with caution!

Perfect

3 stars because I wanted the lettering to be darker like in the picture - my lettering is very faint. But, it is cute and I like using it.

Super cute!!!

This company is awful. I ordered the buffalo plaid Tree Farm design pillow as a Christmas gift. The personalization was completely different than the design and it ran into the design so you couldn't read it. I contacted them and they were sending me a replacement. They sent a completely different pillowcase with a truck on it. I again contacted them and in detailed emails showed the photos of what I ordered and what I received. They said they would send me a replacement. I just opened it and it is the truck design again. They are a personalization company. I literally don't understand how they function as a company if they operate this way. I waited to post this review to see if the situation would be rectified and it has not. I requested a refund and a replacement. This is the second time I requested a refund. DON'T WASTE YOUR TIME AND MONEY WITH THIS COMPANY!

This beautiful pillow case customized with my parents grandchildren's names on it was a perfect Christmas gift Great quality, great price!!

Super cute! Love!!

Nice quality! Was the perfect gift for a grandparent!

This arrived sooner than expected. Looks great! The new parents loved it! Thank you

Very cute and good size!

Great Price. Very personalized and fun, put all our pets names on it.