Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Monogrammed Tote Bags - Summer Gift

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Republic, MO

Personalized Adult Beanies | Holiday Gift

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Venus, TX

Personalized Extra Large Cork Trivet | 11.5"

Rating:

Got these as a Christmas gift for my mom. They turned out great and she loved them. Have used them a lot since Christmas and still look brand new.

Recommends this product
Verified buyer from
Chaska, MN

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Springfield, VA

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Advance, NC

Personalized Adult Beanies | Holiday Gift

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Jefferson City, MO

Personalized Throw Pillow Cover For Family

Rating:

What a perfect gift for a grandmother! This is the 4th one I ordered. The pillow cover is nicely made, nice material - I would absolutely recommend recommend this!

Recommends this product
Verified buyer from
North Wales, PA

Personalized Throw Pillow Cover For Family

Rating:

Good quality! I love it!!!

Recommends this product
Verified buyer from
Coral Springs, FL

Personalized Throw Pillow Cover For Family

Rating:

Nice Guaita. Love it!

Recommends this product
Verified buyer from
Hornick, IA

Personalized Throw Pillow Cover For Family

Rating:

Super cute!

Recommends this product
Verified buyer from
Rock Port, MO

Personalized Throw Pillow Cover For Family

Rating:

Love these pillows

Recommends this product
Verified buyer from
Alexander, AR

Personalized Dog Collars

Rating:

Awesome product.

Recommends this product
Verified buyer from
Brighton, TN

Personalized Family Name Mug | 11 Oz

Rating:

My step father loves this he keeps it on his desk instead of drinking out of it because he has all his grandchildren's names on it

Recommends this product
Verified buyer from
Jersey City, NJ

Personalized Extra Large Cork Trivet | 11.5"

Rating:

Really cute! Nice size. My husband placed one on the stove top while it was on and it survived the burn very well so it is aell made!

Recommends this product
Verified buyer from
Harlan, KY

Personalized Monogram Pillow Covers

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Garnett, KS

Monogrammed Tote Bags - Summer Gift

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Phoenix, AZ

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Summertown, TN

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

Definitely more of a decoration for the kitchen instead of being used. Size is small. Very cute though.

Recommends this product
Verified buyer from
,

Personalized Throw Pillow Cover For Family

Rating:
Rated 4 out of 5 stars
Recommends this product
Verified buyer from
Lost Nation, IA

Custom Wine Bottle Shaped Cutting Boards

Rating:

Ordered this product on Nov. 16 As of Dec. 10, still no package or follow-up on status of product. Reached out to inquire about the item, company stated, "It appears your order has been shipped out timely on 11/19 and had been picked up by the courier. But it looks like it got stuck at one of the urban hubs, and/or the label has not been scanned again by the receiving party. Hence, tracking movement is not updated." After this, they stated the product could not be made in a timely manner to receive by Christmas so, I requested and was given a refund. I found it very frustrating that no effort was made by the company to make the situation right, nor did they take any responsibility for the lost item. I'm not sure if it was ever made or actually lost because no tracking number was ever produced from "said hub". I understand things happen once they leave your hands, but customer service could have been handled a lot better, considering the product was ordered well in advance. Order with caution!

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our customer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
New Port Richey, FL