
16,032 Customer Reviews
•Pleasant Grove, UT
•Member since April 2014
Got these as a Christmas gift for my mom. They turned out great and she loved them. Have used them a lot since Christmas and still look brand new.
What a perfect gift for a grandmother! This is the 4th one I ordered. The pillow cover is nicely made, nice material - I would absolutely recommend recommend this!
Good quality! I love it!!!
Nice Guaita. Love it!
Super cute!
Love these pillows
Awesome product.
My step father loves this he keeps it on his desk instead of drinking out of it because he has all his grandchildren's names on it
Really cute! Nice size. My husband placed one on the stove top while it was on and it survived the burn very well so it is aell made!
Definitely more of a decoration for the kitchen instead of being used. Size is small. Very cute though.
Ordered this product on Nov. 16 As of Dec. 10, still no package or follow-up on status of product. Reached out to inquire about the item, company stated, "It appears your order has been shipped out timely on 11/19 and had been picked up by the courier. But it looks like it got stuck at one of the urban hubs, and/or the label has not been scanned again by the receiving party. Hence, tracking movement is not updated." After this, they stated the product could not be made in a timely manner to receive by Christmas so, I requested and was given a refund. I found it very frustrating that no effort was made by the company to make the situation right, nor did they take any responsibility for the lost item. I'm not sure if it was ever made or actually lost because no tracking number was ever produced from "said hub". I understand things happen once they leave your hands, but customer service could have been handled a lot better, considering the product was ordered well in advance. Order with caution!
We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our customer support team. We will do everything we can to make sure this doesn't happen again.