
2,986 Customer Reviews
•Natick, MA
•Member since March 2020
It came pretty fast, the material was so soft and comfortable and the graphics are amazing! Definitely purchasing more in the future!
Love my new shirt and the olive is such a beautiful color!
Item was to be shipped no later than 9/16/20. The label was created late 9/18/20 and has yet to have any movement. I ordered on 9/3. Jane needs to remove this seller as they are stiffing a lot of us.
My husband loved it !
I just received it today, I absolutely love the shirt. Fits great, looks great
The shirt is really cute, but the size is not true to size as stated. I got my regular size "S" and it's huge.
Great quality shirt, I was super impressed!
Package said to ship September 16 Haven't received yet and it's September 24 Emailed and got a delayed response and said they were checking with their shipping facility and they would get back to me Still haven't heard back and apparently no one knows where my package is or what is going on Very frustrated
Ordered item on Sept 3rd, processed soon after that. Tracking showed in Jane account around the 16th ~ I tracked and it showed no movement ~ just preshipment status.(this didn't change on my end until this past Saturday) I emailed JT's several times. They responded on the 22nd that they would look into shipping ~ I heard nothing back. On 24th I got in touch with Jane customer service, they mediated and CC'd me in the email ~ still heard nothing back from JT's. I finally got a tracking email on Sept 26th. I have no issue with delays especially w/ C19. I get it, however JT dropped the ball in communicating. Item arrived on 28th and I get a pretty nasty email from them. (JT) They said the package was moving the entire time, however they never shared that info with me. If they had just closed the loop,then I wouldn't have had to leave a negative review. I communicated with them several times and tried to get information, but they didn't follow through. I hope the shirt is of better quality than their customer service. Jane apologized for this unfortunate situation and I am a short lived JT customer as this is my first and last order. Fool me once, shame on you, fool me twice, shame on me.
They are so cute. Fit perfect! The fabric is really soft - comfortable.