2,950 Customer Reviews
•Diamond Bar, CA
•Member since February 2022
Sweater fit well. However, in picture it looked mustard yellow. In person it was more brownish.
Hello there, thank you for your feedback! Due to photography lighting and settings, color may sometimes slightly differ. You are welcome to return back the product. Please reach out to [email protected] for return instructions. Thank you!
Never received. Took weeks to get a refund to which I had to have my financial institution give since the seller wouldn’t acknowledge any requests for a refund.
Hello there! We sincerely apologize for your experience! We sent a request for you to receive a refund about a week ago, but it seems that email was missed, so we have reached out to Jane again to expedite! You are cc'd on that email, please review and feel free to ensure you receive your refund by emailing [email protected] Thank you!
I did receive the shirt and I love it the problem is the rest of the order I never receive the correct items and you can’t get it corrected through emails and chat - for weeks now I have tried to correct this problem and no one is listening no one understands
Hi There! We see that the Landon Top was delivered. You do not have any other orders with us. Could it be from another seller? If so, please reach out to Jane directly at email [email protected] Thank you!
The only reason I didn't give a 5 star is because I have a wore it yet because it is stupid hot out, but also I wish it was a little more over sized then it is.
Never received item and emailed boutique 3 times with no response. Would like a refund!
Hello there! We are so sorry to have missed your messages! As we have explained via email, they were all going into our Spam folder and we unfortunately have found them too late. We have issued a refund for this order. Thank you!
Short and body fit. Not at all what I was expecting.
Hello there! We apologize to hear that it did not work out. You are welcome to return the product. Please send Jane a chat or email [email protected] for return instructions. Thank you!
Love this dress!!
This arrived as expected Love it!
I have been waiting for almost a month! It was suppose to ship the 2nd. No replies from emails.
Hi There We have sent you an email and have requested for Jane to issue a refund as we noticed tracking has not moved since it shipped so we have to consider it lost. Thank you for being patient and we apologize for the delayed response as we, including Jane, are receiving higher than normal email volume. Thank you!