2,938 Customer Reviews
•Diamond Bar, CA
•Member since February 2022
Cheap material, dry clean only
Its cute & comfortable
I really liked the blouse however when it came the hem was out of the right sleeve right out of the package. I contacted both the seller and Jane regarding the defect requesting a replacement. The buyer initially sounded like they were going to make it right and then ignored the request both from myself and from Jane.com They didn’t bother to respond either way. Jane.com has always had the best customer service regarding their customers and they followed up on the issue and issued a refund after no response from Hidden Gems. I was very disappointed in Hidden Gems and their lack of interest in making the item right and the lack of concern for the customer. I wouldn’t recommend doing business with this boutique. I am rarely one to write a negative review however was very disappointed that Hidden Gems lacked any type of concern for the damaged merchandise.
nice fabric, true color that is really nice. as a tall person, i think this runs pretty short (sleeves and arm length). it is fine if you are not over 5'8" and size up
Poor quality.
Sweater fit well. However, in picture it looked mustard yellow. In person it was more brownish.
Never received. Took weeks to get a refund to which I had to have my financial institution give since the seller wouldn’t acknowledge any requests for a refund.
I did receive the shirt and I love it the problem is the rest of the order I never receive the correct items and you can’t get it corrected through emails and chat - for weeks now I have tried to correct this problem and no one is listening no one understands
The only reason I didn't give a 5 star is because I have a wore it yet because it is stupid hot out, but also I wish it was a little more over sized then it is.