22,914 Customer Reviews
•Idaho Falls, ID
•Member since February 2017
Super warm and soft!
Cute and True to size
Purchased for Christmas and they were an absolute hit! Liked them so much I purchased them for our parents-in-law as well!
Just terrible customer service. Placed order in late November for a $230 purse. I got a tracking number quickly, but, as of today, January 2, the tracking number does not show that the item has been shipped. Elle & Emmy ignored many emails requesting an update. Absolute silence from the seller. Finally, jane.com stepped in, cancelled the order and refunded my money. No apology, no explanation from Elle & Emmy. If they clearly don’t care about a customer spending $230, imagine how they’ll treat a $20 customer. Awful experience.
A little big but otherwise awesome!
My daughter loved it.
