Custom Design Threads Reviews

There is no tag on the front of the bag which it shows on the pictures. There is no tag of the name brand. The bag is very cheaply made for $50.00. The bag overall looks very cheap in person. The pictures are very misleading.

It’s hard to rate because I still haven’t received it. I ordered this over two weeks ago. According to the listing, it’s supposed to ship within 3 business days. I emailed the vendor and she said that it was getting held at the PO for extra security checks. Still nothing. Seriously considering cancelling the order but I really want the bag for work!!

I left a review on 1/23 and I would like to update my review to say I STILL have not received this bag. I ordered it on 1/3/18. It didn't get a label printed until 1/12. Then it didn't move until the 22nd after contacting them twice. My plan was to use this for my kiddos sports which the season of wrestling is now over and I still don't have the bag. Maybe I'll have it by soccer season in March???? Tracking does not state when I'll get it either. I ship things on the daily and for 2-3 day priority shipping up to 70lbs is costs $5.95. I paid $8 for shipping and it's taking a month to be delivered...I will NEVER buy from this store again!

I can't rate the bag because I still haven't received it. Was supposed to have shipped on the 12th. USPS says it was never received. Should have read the other reviews before clicking buy now! Lesson learned

Firstly, I haven't received it. It was ordered on July 4 and it's the 19th? Not sure why it could take so long from California to Colorado. Secondly, I ordered on the 4th of July with free shipping but I was charged $9 for shipping. Not happy with this and have had no communication on why.

I ordered this bag July 2nd and never received it.

I am trying to find way to return this item, please advise

It’s hard to review something you still haven’t received! I ordered August 3 & still haven’t received it!

I give this item a 1 because it has not been delivered. It was ordered in November just handed off from UPS to the post office to be delivered on the 10th.Today is the 13th. I have not received it yet.

Didn’t receive order

Very disappointed. Took about 3 weeks to get my product while the seller said it would ship in less than 3 business days.

I still have not received this item!

Purchased on April 2. Its April 21 - have not received item yet. Will re-review when I receive it.

The company has a terrible return policy. I would never order from them again. The quality and fabric did not look as good as the photos. The size was too small. They did not include any kind of return label in package and it was hard to track down who to ask about a return. Then I was told it was past 14 days and no return allowed.

I ordered this backpack on October 2,2019 and I still haven't received it yet.

Much larger than I expected. It is more like a book bag than a purse.

This is really cute and my laptop fits inside but it took FOREVER to arrive and it’s got a stain on the front.

Too small