Personalized Name Tracing Chalkboard
30 minutes after I placed my order (Aug.30), I contacted them via email. I realized my daughter in law ordered the same items that I just had, and I wanted to cancel my order. On Aug 30 Stephanie said I needed to go through jane.com to cancel my order which I did. I did this three times with no response from them, until finally Stephanie responded, pretty much, too bad, it was already processed. Their site says it take 10-14 day to process. I had contacted them three times, (the first time 30 minutes after I placed my order), and well before that to cancel. Stephanie was very rude in her emails. So much for their customer service. I did receive my product, I think they are cheap. I should of read all the reviews from this company before I ordered. I will not be ordering from them again.
