10,779 Customer Reviews
•Southlake, TX
•Member since October 2018
Item broke within 2 days of being on my phone! I tried to email them with no reply.
Oh no, we never received your email....The internet gnomes strike again! We are so sorry you are unhappy with this item. We’ve tried reaching out to you but haven’t heard back. Please contact us at [email protected]
My bag is so cute and came right when the expected date was! I love the quality and the size! Great buy!
Just what I was looking for. Not too large, and the shape I wanted. Pocket on the inside for my phone.
I had it on for 15 min and it fell off. Extremely unhappy with this purchase
Oh no! We are so sorry you are unhappy with this item. We’ve tried reaching out to you but haven’t heard back. Please contact us at [email protected]
Very pretty. Sticks well to phone.
I love this item! It makes my phone so much easier to grab onto since the stone is so chunky. Because it’s so chunky, it usually pops off of the pop socket bottom if I drop it on the floor, but it’s easy to put back on. Still recommend!
Beautiful jade color but much larger and heavier than I expected
Better quality than I expected!
*UPDATE* The store contacted me immediately and offered a replacement bag to be shipped right away, as well as a 2nd bag free. The Threaded Pear’s customer service was exceptional! They went above and beyond to make it right. WOW! Super fast shipping, but when I received the bag, there were only 2 pieces, and the bottom of the bag had 3 small brown stains that will not come off. Unfortunately, I was giving this as a gift.
While I had to return my item, this shop has the best customer service of any on Jane I have seen so far! Highly recommend them and will be purchasing from The Threaded Pear in the future! :)
EXCELLENT customer service
Perfect! My husband loved them.
