The Sassy Seamstress

The Sassy Seamstress Reviews

3,054 Customer Reviews

Saint Louis, MO

Member since August 2015

Average Rating

Overall Score
4.1 out of 5

Rating Breakdown

3,054 total reviews
5
1,991 (65%)
4
337 (11%)
3
201 (7%)
2
135 (4%)
1
390 (13%)

Monogrammed Kids Swimwear

Rating:

DO NOT BUY FROM THIS SELLER! She is unprofessional by taking too long so send the shipment. I emailed the seller asking for an update on shipment and she didn’t respond until I cc’d Jane Support…days later the seller finally responded with a radical reason of her sewing machine eating the item. She didn’t respond to any follow up emails days after being asked when the order would ship. These were Easter gifts and it had been almost a month since I had placed the order. When I finally received my order one of the items had incorrect monogrammed letters so I contacted Jane Support via text and provided photos of the item and the receipt that came with the order. Jane Support intervened by sending the seller an email and asked to be informed if she didn’t respond within two business days…she never bothered to respond to Jane Support or I within the time frame. So I followed up via email informing Jane Support and the seller they the seller never responded. Becca from Jane’s Support was so attentive and prompt in intervening and giving me the opportunity to get a refund. The seller never bothered to respond before the refund was issued. During the mess of a time of me waiting… I noticed similar bad reviews of the seller not responding and the seller sending wrong items. My recommendation is to not ignore the bad reviews. I also noticed during my wait time that her shop continued to sell the items I had ordered on the Jane…if seller cannot handle the orders they have and that have been paid for then they shouldn’t have their items listed to sale. The Sassy Seamstress is bad business!

Monogrammed Kids Swimwear

Rating:

This shipping took a lot longer than expected, the material seemed to be very cheap, I’m glad I only bought one, I won’t be purchasing again for my other daughters

Monogrammed Kids Swimwear

Rating:

the top did not match the bottoms in color. When I messaged seller to let them know that the bottoms were darker blue than top, they never replied.

Monogrammed Kids Swimwear

Rating:

Review for suits 4 stars They were true to size for us though others had sizing issues, they may be a bit small but my kids are all petite so they fit fine. Monogram was noce and we didn't have color issues but I am curious about them in actual water as I fear they will become very see through Seller 2 stars: Got my order only to have a written in highlighter hard to read comment my other suit was shipping later. No apology, no email, no ETA, nothing. And we needed these for vacation which I ordered in plenty of time for AND they shipped late. It took 3 emails to get a response only to get a tracking number and “they shipped yesterday.” Again no apology, nothing. It took 4 days to actually ship, they only printed the label. Bad customer service gets bad reviews from me. It's so easy to communicate or geeze even apologize. I'd buy elsewhere personally

Monogrammed Kids Swimwear

Rating:

My swimsuit was supposed to arrive 4/16/21. It didn’t arrive until 5/3/21 which I would have been ok with however I emailed the owner twice with no response. Then my order came in wrong. I ordered a one piece in blue and received a 2 piece in aqua. I checked the receipt (included with the shipment) to make sure I didn’t order incorrectly and it says one piece. I would email the owner but it seems pointless since they don’t respond 🤦🏻‍♀️🙄

Monogrammed Kids Swimwear

Rating:

This was not swimsuit material whatsoever. And no lining. More like cotton shorts. Still cute, just not a swimsuit.

Monogrammed Kids Swimwear

Rating:

cute shorts but these aren't swimwear material. they are regular shorts with a drawstring added.

Monogrammed Kids Swimwear

Rating:

I thought this swimsuit was adorable, and the embroidery looks good. But for the price I don't think it is made very well or holds up very well. Super cute but just not practical in my opinion.

Monogrammed Kids Swimwear

Rating:

It was a little snug, my daughter is very petite and wears a 3T-4T. I ordered a 4t. The material colors are darling. Not a typical swimsuit material so not sure how Quickly it's going to dry after getting wet? The ruffles don't lay down so you have to keep pushing on them. The embroidery is adorable. I would definitely size up if I was to do it over . All in all it's very cute!!!!

Monogrammed Kids Swimwear

Rating:

I didn't think the ruffle color and the monogram color coordinated very well at all. I got the pink and turquoise, and the ruffle was more baby blue while the monogram was minty.

Monogrammed Kids Swimwear

Rating:

The suit itself is gorgeous, the material is extremely durable but I was super disappointed to find that the bottoms for my 5/6 was WAY too small for my daughter who wears that size. So small that once I finally got it on hoping it would stretch, I almost absolutely could not get it off. ☹️

Monogrammed Kids Swimwear

Rating:

Sizing was small so order a size up

Monogrammed Kids Swimwear

Rating:

Placed an order for swimsuits for my kids, I emailed the seller maybe an hour after ordering to change thread color on one of the suits. I never received a reply and the color was not changed. Very dissatisfied with the customer service.

Monogrammed Kids Swimwear

Rating:

Very cute. Soft material but it does not feel like a swimsuit and no mesh lining so we shall see how it holds up in the pool.

Monogrammed Kids Swimwear

Rating:

Very cute but not the swimwear material I was expecting.

Monogrammed Kids Swimwear

Rating:

The “trunks” were not bathing suit material. They are still very cute but they are just cotton shorts with a monogram. They are also a tad bit larger than other like sizes.I purchased a white polo shirt to go with the shorts for everyday wear. Had the shorts actually been made for the water I would have definitely given a five star review.

Monogrammed Kids Swimwear

Rating:
Rated 4 out of 5 stars

Monogrammed Kids Swimwear

Rating:

I was sent the wrong size bathing suit for my niece which doesn’t fit her. I’ve contacted seller and got a response saying I’m being sent a new suit. I’m excited to see this one!! :)

Monogrammed Kids Swimwear

Rating:

Nicely made, but ran a little small for our 5 year old.

Monogrammed Kids Swimwear

Rating:
Rated 4 out of 5 stars