
Floral Dress
Dress definitely had a manufacturing error. The arms were way to small for the size medium dress I ordered and top portion of dress wouldn't pull down due to the arms being sewn wrong. When I notified The Owl Boutique of the issue they said they had several other complaints of the same issue. I mailed back the dress and asked for an exchange, but they just issued a refund instead. My problem is that I paid to mail back the dress and when they refunded me they did not include the shipping I paid when I purchased the dress. Admitting that you were aware of issues with the dress, you should refund the price for shipping to.