The Navy Knot

The Navy Knot Reviews

12,909 Customer Reviews

Largo, FL

Member since November 2013

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

12,909 total reviews
5
10,275 (80%)
4
1,306 (10%)
3
572 (4%)
2
276 (2%)
1
480 (4%)

Personalized Extra Large Pet Mat | 14" X 24"

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Norwalk, IA

Personalized Ergonomic Mouse Pads

Rating:

It's great! Exactly as pictured Well made, well printed I'm excited to have no one steal my mouse pad nonfo

Recommends this product
Verified buyer from
Scottsdale, AZ

Personalized Printed Pet Mats | 10" X 16"

Rating:

Perfect

Recommends this product
Verified buyer from
Somerset, KY

Custom Reusable Masks | Set of 5

Rating:
Rated 4 out of 5 stars
Recommends this product
Verified buyer from
Tallahassee, FL

Personalized Printed Pet Mats | 10" X 16"

Rating:

The mat is really cute I actually do not plan to use it for pets I got my grand girls name on it & plan to use it as a placemat for her as she starts to eat table food The only reason I gave it 4 stars is because it was folded into an envelope for shipping and I can't get the fold/crease to lay flat Maybe it will with use If so, I'll update here Otherwise it's a great product!

Recommends this product
Verified buyer from
McCordsville, IN

Touchless Tool Keyring and Stylus

Rating:

Love this little tool Just wish It had a stylus end too!

Recommends this product
Verified buyer from
Springfield, IL

Custom Designer Inspired Desk Mats | 12" X 18"

Rating:

This desk mat is so cute! The colors matched the picture exactly. Shipping was really quick also. Highly recommend!

Recommends this product
Verified buyer from
Bessemer City, NC

Personalized Designer Nursery Blankets | 40" X 30"

Rating:
Rated 4 out of 5 stars
Recommends this product
Verified buyer from
Conway, AR

Personalized Mini Slim Tumblers

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Green Bay, WI

Personalized Printed Pet Mats | 10" X 16"

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
High Point, NC

Custom Designer Inspired Desk Mats | 12" X 18"

Rating:

Super cute!!! I got one for me and my daughter We both love them and it makes working from home a little more festive :)

Recommends this product
Verified buyer from
Pacifica, CA

Custom Garden Flags | Welcome

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Roanoke, TX

Personalized Extra Large Pet Mat | 14" X 24"

Rating:

Cute!

Recommends this product
Verified buyer from
Menasha, WI

Personalized Ergonomic Mouse Pads

Rating:

Very dull compared to pic. Not satisfied at all.

Seller Response

Please reach out to us via email and we would love to help you!

Does not recommend
Verified buyer from
Smithland, KY

Personalized Extra Large Pet Mat | 14" X 24"

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Aurora, IL

Personalized Printed Pet Mats | 10" X 16"

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Osprey, FL

Personalized Printed Pet Mats | 10" X 16"

Rating:

So cute! I have a big dog with large bowls so I wish it was bigger, but still works. It would work best with small bowls.

Recommends this product
Verified buyer from
Mesa, AZ

Personalized Extra Large Pet Mat | 14" X 24"

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Larksville, PA

Personalized Printed Pet Mats | 10" X 16"

Rating:

If I could leave no stars I would! HORRIBLE customer service. I accidentally ordered the wrong size pet mats (I ordered them for my 75 lb labs) and I realized it almost immediately after placing my order. I sent her an email directly 8 minutes after realizing and asked her to please change the size to the larger ones and I would pay the difference or if she could cancel the entire order and I would re-order the larger size mats. She never responded to my email, so the next day I sent her another email. Still no response. Finally I reached out on her Etsy page where she finally responded and told me that once an order is placed it cannot be altered because it goes into production “immediately” and that my mats had apparently already been made. I find that very hard to believe considering I placed my order on a Sunday around 11AM and that supposedly she has “about 300 pet mat orders daily”. Also, took forever to ship. You’d think if she made my mats so quickly that she would have shipped them out a little faster. I explained to her multiple times that these mats would be way too small and would be of no use to me and begged her to please change the size and she still refused, knowing good and well the mats hadn’t even gone into production yet because she even said herself she couldn’t do that because there were too many to go through to find mine. I think that’s absolutely ridiculous if you ask me. I’m literally telling her I will give her MORE money that what I originally paid!! Why would she not just simply change the size to the larger mats? She would have had more money in her pocket and I would have been a happy, repeat customer. Now I will never order anything from her again and I advise others to do the same!! Also, one of the mats has a stain on it!! Not happy with the product or customer service at all. This company is a joke.

Seller Response

We are so sorry you are unhappy. Unfortunately, we cannot cancel an order once our team has started working on it. We did offer a deep discount on another pet mat in the size requested. We are happy to still honor that discount if you change your mind! Thank you and have a good day!

Does not recommend
Verified buyer from
Cayce, SC

Personalized Printed Pet Mats | 10" X 16"

Rating:

I love it! My Grayce is ok to drip a bit of water after getting a drink now that we this! ❤️

Recommends this product
Verified buyer from
Lubbock, TX