
Personalized Engraved Centerpiece
I received my centerpiece and one side was perfect but the other side was engraved high on the piece. I sent a message and wasn’t contacted back and it was a gift so it’s too late to fix the problem. I understand it’s very busy but if I had received an email, I would have responded. If you can help please email me, I don’t look at chats because I’m not on my tablet often. Please let me know what can be done. Thank you!
Thank you for your order and supporting our small business. Unfortunately we never received any emails from you to our customer support email. I do know that Jane.com is transitioning all messages directly to them for customer support so it may have been in this switch that your message was lost. I do apologize and hope we can get this resolved for you. Thank you!