Personalized Medal Holder
Quality didn’t meet expectations
9,588 Customer Reviews
•Syracuse, UT
•Member since February 2016
Quality didn’t meet expectations
Super upset that I ordered these weeks ago. They arrived quickly however, did not have a hole to hang them with. When I immediately contacted Rusted Orange they insisted they would make it right and ship the new ones our within 8-10 days.. 10 days later, I contacted them only to find that they have not resent them yet and, I am not sure if I will have these holiday gifts on time. This is terrible customer service. Again, super upset.
I'm so sorry your replacements were not shipped out quickly. We ran into some unforeseen production issues that set us back and your replacements must've been part of that. We'd be happy to offer refunds if we haven't already.
This item was better than expected. The metal work is perfect and it is substantial, not flimsy. I will order for my children if this becomes available again.
Item is more flimsy than I imagined it would be. When I picked it up the one arm bent (was able to be bent back). The item has some jagged edges around the name which I wasn't expecting. Lastly, the back (I know it's the back and against the wall) had discolored or darkened areas on the metal.. Does not really seem to be of high quality that I was expecting. Not the worst, but definitely not the best.
I ordered two of these - one as a gift and one for myself. Absolutely gorgeous!!
It was smaller than I thought it would be but it is still nice
This is a nice product and was personalized and made just as specified. It met my expectations and is of good quality.
Just as described and exactly what we needed to hang all my sons medals. Holds a lot more medals than what I expected.
Love, Love, Love these signs!! Ordered them for office staff now I Want to order one for myself.
Exactly what I wanted his name is on there so nice and spelled the way I put down.. They got it to me on time for Christmas... Great!! Happy with it!!
The plaque is cute BUT it came poorly packaged in a thin piece of cardboard and was bent right in the middle. I can no longer use it on my wall where I had planned. Very disappointed!
Please email us for a replacement at [email protected]