Rocket Bug, LLC

Rocket Bug, LLC Reviews

2,263 Customer Reviews

Hillsborough, NC

Member since August 2016

Average Rating

Overall Score
4.7 out of 5

Rating Breakdown

2,263 total reviews
5
1,917 (85%)
4
186 (8%)
3
70 (3%)
2
34 (2%)
1
56 (2%)

Personalized Children Christmas PJs

Rating:

Cute pjs but sent the wrong size pants on one set. I didn’t realize until opened the package to give kids as part of their advent Christmas. Bummer.

Verified buyer from
Rock Hill, SC

Personalized Children Christmas PJs

Rating:
Rated 5 out of 5 stars
Verified buyer from
Nashville, TN

Personalized Baby Sports Jersey Bodysuit

Rating:

Runs small

Verified buyer from
Draper, UT

Personalized Silky Soft Rompers

Rating:

Soooooooooooo soft! I wasn't one in my size.

Recommends this product
Verified buyer from
Oklahoma City, OK

Personalized Baby Sports Jersey Bodysuit

Rating:
Rated 4 out of 5 stars
Verified buyer from
Springdale, AR

Personalized Silky Long Sleeve Romper

Rating:

This is one of the cutest things I’ve ever ordered! The material is heavenly, and the font is so cute!

Verified buyer from
Magnolia, TX

Personalized Boys & Girls Rompers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Pryor, OK

Personalized Christmas Romper

Rating:

Cute personalized sleeper. Fast shipping. Fabric is rather thin.

Verified buyer from
North Port, FL

Personalized Christmas Romper

Rating:

I love it

Verified buyer from
Lynn, AL

Silky Infant Sleeper With Knotted Hat

Rating:

Super cute!!! The material is so soft and the shipping was fast!

Verified buyer from
Saint Peters, MO

Personalized Baby Sports Jersey Bodysuit

Rating:

Super cute!

Verified buyer from
Rock Rapids, IA

Silky Infant Sleeper With Knotted Hat

Rating:

Shipping was quick, and I’m SO happy with the gown. The color and texture are beautiful, so soft for snuggling my baby! Plenty long for a cute knot. Would definitely order this again!

Verified buyer from
Baker City, OR

Baby Thanksgiving Rompers

Rating:

This is so cute, & looks good after many washes.

Verified buyer from
Panama City, FL

Silky Soft Long Sleeve Rompers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Richmond, TX

Silky Soft Long Sleeve Rompers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Greenville, SC

Personalized Children Christmas PJs

Rating:

READ before purchasing!!! Do NOT waste your money! This company is a horrible, distasteful business! I wish Jane would remove them from their vendors. I purchased two Christmas jammies for my children. I knew to purchase a size larger than my kids wear because my kids are smaller than what they are supposed to wear. When I received the jammies, the clothes were not only small, but 2 sizes too small. I emailed the business and informed them. Instead of giving some form of care for my concerns, they chose to tell me they did nothing wrong and refused to respond to my second email asking for a return and refund!! Worst customer service I’ve experienced on Jane. I purchase a TON through Jane. This was the first and Worst experience!! Don’t use this company! There are plenty others!!

Seller Response

Snug fit pajama sizes are regulated by US law. They must adhere to certain measurements for each size in order to be considered legal to sell in the US. These pajamas meet those size requirements (using the biggest measurements allowed in order to meet those requirements). Therefore, they are comparable to all other compliant snug fit pajamas on the market. In addition, a detailed size chart is included to compare to a current pair that fits. Since personalized items are non-returnable, we encourage use of the size chart. Also, we put customer service first :)

Verified buyer from
Herriman, UT

Personalized Christmas Romper

Rating:
Rated 5 out of 5 stars
Verified buyer from
Hot Springs, AR

Personalized Silky Long Sleeve Romper

Rating:
Rated 5 out of 5 stars
Verified buyer from
Oklahoma City, OK

Silky Long Sleeve Romper & Knotted Hat

Rating:
Rated 5 out of 5 stars
Verified buyer from
Midland, TX

Silky Soft Long Sleeve Rompers

Rating:

This romper is sooo soft! I'm hoarding it for my son so not sure on fit yet. I ordered a size up based on the other reviews.

Verified buyer from
Decatur, IN