Refinery Number One, Inc

Refinery Number One, Inc Reviews

21,202 Customer Reviews

Roseland, VA

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,202 total reviews
5
17,287 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Bible Scripture Prints | 8x10 or 11x14

Rating:
Rated 5 out of 5 stars
Verified buyer from
Rolling Prairie, IN

Christmas Pillow Cover Collection

Rating:
Rated 4 out of 5 stars
Verified buyer from
Oxford, MS

Large City Map Poster Prints | 3 Sizes

Rating:

Item did not ship on time, shipped a week late.

Verified buyer from
Rockwall, TX

Large Floral Posters | 24" x 36"

Rating:

***ZERO STARS*** STAY AWAY!!! WORST SELLER EVER!!! I ordered prints a month ago. I started emailing the seller 2 weeks ago because I hadn't received my order even though I received a shipping notification on 12/10. I didn't receive any responses to my emails so I contacted Jane customer service. They emailed the seller twice but got no response. Jane refunded my money quickly. I sent them screenshots with all the similar bad reviews and asked them to look into it. These were a Christmas present and I had already bought frames that I now have to return. I don't understand how a small business owner can treat customers this way when they are supporting their business. They won't last long with this customer service!

Verified buyer from
Boerne, TX

Quotes & Literature Posters | 24"x36" | Free Shipping

Rating:

I bought 8x10 frames. These are not 8x10

Seller Response

As you pick the option for each we always mention 8x10 printed on 8.5x11, easily trimmed into 8x10. Many thanks for your unfair bad review :(

Verified buyer from
Molalla, OR

Christmas Pillow Cover Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Johns Island, SC

Christmas Pillow Cover Collection

Rating:
Rated 4 out of 5 stars
Verified buyer from
Wayland, MI

Christmas Pillow Cover Collection

Rating:

Good quality

Verified buyer from
Brigham City, UT

Rustic Art Prints | 11x14 or 8x10

Rating:
Rated 5 out of 5 stars
Verified buyer from
Houston, MO

Quotes & Literature Posters | 24"x36" | Free Shipping

Rating:

The paper was really high quality. However I think I could get the same print using my own local print shop and then I wouldn’t have to pay shipping. Which bring me to the issue I had with my order. Without fail the USPS bends all of my orders clearly marked do not bend. This print I ordered was mailed in a rigid mailer and was bent in shipping. So although it’s not the company who sold the products fault my order arrived slightly damaged.

Verified buyer from
Burley, ID

Large Travel Posters | 24"x36"

Rating:

Never received this order. Couldn't get a hold of seller. SCAM

Verified buyer from
Columbus, GA

Christmas Pillow Cover Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Highland, UT

Vintage Travel Posters | 11x14 or 8x10

Rating:

These are gorgeous prints. Two of my favorite places, Savannah & San Francisco.

Verified buyer from
Murphy, NC

Christmas Pillow Cover Collection

Rating:

So nicely made! Wish I bought a few more! Fastest shipping on Jane, too!

Verified buyer from
wendell, NC

Large Home Maps | 24"x36"

Rating:
Rated 4 out of 5 stars
Verified buyer from
Bardstown, KY

Christmas Pillow Cover Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Omaha, NE

Christmas Pillow Cover Collection

Rating:

STUNNING!!! Great value, great quality and shipping may have been quicker than jimmy johns! Will buy again if a deal comes back to Jane. Thank you!

Verified buyer from
Washington Twp., MI

Christmas Pillow Cover Collection

Rating:

Love my pillow cover. Can't wait for the grandkids to see it.

Verified buyer from
Nemaha, IA

Bible Scripture Prints | 8x10 or 11x14

Rating:

Great Item! Came professionally shipped, on time, and even more vibrant then I had expected. The prints are beautiful, on nice paper and will be a great addition to my girls room.

Verified buyer from
Ness City, KS

Vintage Botanical Prints | 8 Sizes

Rating:
Rated 5 out of 5 stars
Verified buyer from
Nappanee, IN