Refinery Number One, Inc

Refinery Number One, Inc Reviews

21,202 Customer Reviews

Roseland, VA

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,202 total reviews
5
17,287 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Garment Dyed Halloween Pocket Tees | S-2XL

Rating:

Very cute. Just as pictured. Shipping took a very long time!

Recommends this product
Verified buyer from
Shreveport, LA

Job Definition Posters | 16x20" X 18x24"

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Belknap, IL

Spooky Halloween Comfort Colors Tees | S-2XL

Rating:

Was sent wrong item then was told 9/27 that I would get a replacement. Company told me they were impacted by hurricane but would send replacement asap. Still have not received replacement - showing not shipped yet as of 10/13. Finally got a refund after contacting Jane directly.

Does not recommend
Verified buyer from
Belleville, IL

Spooky Living Garment Dyed Tees | S-2XL

Rating:

My new favorite tee! Design is cute and the fit is everything you’d want in a comfy slightly oversized shirt 🧡

Recommends this product
Verified buyer from
New Braunfels, TX

Sassy Quote Tees | S-2XL

Rating:

This is the second shirt I have bought from this shop. I like both shirts, but they were pretty slow to shop both times.

Recommends this product
Verified buyer from
Hartselle, AL

Spooky Living Garment Dyed Tees | S-2XL

Rating:

I read it was large fit but it is not, fits like normal tee so sizing down is not needed. Thicker material and great quality screen print. Super cute design!

Recommends this product
Verified buyer from
Strawberry, AR

Spooky Halloween Comfort Colors Tees | S-2XL

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Carrollton, TX

Celestial Inspired Garment Dyed Tees

Rating:

Really cute and love colors

Recommends this product
Verified buyer from
West Des Moines, IA

Garment Dyed Halloween Pocket Tees | S-2XL

Rating:

This shirt is much thicker than other comfort color shirts and is a Medium but still seems to be very short. The print of the ghost looks fine and will probably last the 2.5 weeks left of October. The real issue I had was getting the shirt. I ordered it Sept 18 and received it Oct 11. Almost a month later and every response I got from customer service was “I’ll update my team and get back with you”, but I was never actually gotten back to. The only response longer than “I’ll get back to you” was to tell me they were severally hit by the hurricane and that is delaying shipping times and normal shipping times are 1-3 days after order is placed. Well, I ordered the shirt a SOLID two weeks prior to the hurricane so I feel that was an excuse. Once I contacted jane and the seller to ask for a refund, imagine-my tracking number was updated within 24 hours. Wild how that worked….and I was still not even updated by Angel (the customer service rep). Shirt is fine but not worth the headache. I will be careful to not order from this seller on any platform.

Seller Response

Dear Cortnie, We are sorry you're not happy with your order. The print will last much longer than 2.5 weeks, we have guarantee for that. The shirt is not shorter, it is a different design than what you were purchasing, this is a pocket shirt. We are so sorry the hurricane hit before we prepared your order as your order date has a shipping date too which was during the hurricane. We are so sorry we had to close. Please feel free to return the shirt for a refund, we will happily accept it.

Does not recommend
Verified buyer from
Wills Point, TX

Spooky Living Garment Dyed Tees | S-2XL

Rating:

The print is legit plastic and stiff. I was so excited about this shirt and am pretty disappointed in it.

Seller Response

Dear Hannah, The print is absolutely NOT plastic, it's just a full size print, we use state of the art printing techniques, plastic is NOT one of them, it's 100% ink Transfer. Any shirt with such a large print on you will purchase will have a little stiffness...

Does not recommend
Verified buyer from
Eglin AFB, FL

City Skyline Tees | S-2XL

Rating:

There was a problem with shipping (the service, not the seller), and the shop was so very helpful and super quick to respond! Also, the shirt looks great! I will wear my Memphis shirt proudly!

Recommends this product
Verified buyer from
Collierville, TN

Spooky Halloween Comfort Colors Tees | S-2XL

Rating:
Rated 5 out of 5 stars
Verified buyer from
Buffalo, NY

Happy Halloween Comfort Color Tees | S-2XL

Rating:

Absolutely love! Great quality

Recommends this product
Verified buyer from
Robbinsville, NC

Spooky Halloween Comfort Colors Tees | S-2XL

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Raceland, KY

Autumn Garment Dyed Pocket Tees | S-2XL

Rating:

Cute design and quality

Recommends this product
Verified buyer from
Riverbank, CA

Garment Dyed Halloween Pocket Tees | S-2XL

Rating:

Cute and comfy

Recommends this product
Verified buyer from
Missoula, MT

Fun Halloween Tees | S-2XL

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Royse City, TX

Spooky Halloween Comfort Colors Tees | S-2XL

Rating:

Love the graphics. Good quality T shirt.

Recommends this product
Verified buyer from
Temple Terrace, FL

Spooky Halloween Comfort Colors Tees | S-2XL

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Maurice, LA

Spooky Living Garment Dyed Tees | S-2XL

Rating:

I love love this shirt !!!! So cute 🥰

Recommends this product
Verified buyer from
Cedar Bluff, VA