21,202 Customer Reviews
•Roseland, VA
•Member since January 2016
Love this print! Looks amazing in person. Need to order more!
I was so looking forward to my purchase but I received the wrong one and am very upset. Edit: after seeing my review the owner reached out right away to fix the situation. They sent the correct shirt out right away. I have received it and am very happy with my purchase. Excellent customer service.
Notified company on 10/6 that I received the wrong prints. Company said they were reprocessing the order. It is now 11/5 and I do not have the correct prints.
The shirt is super cute! But originally I gave it 3 stars because the color I received doesn’t look the same color as on the picture. The owner of the company reached out to me, I was super impressed (originally) I sent him pictures of what I received compared to the advertisement. He said he would make it right. The email stated he would mail it out tomorrow. That was November 6th. Then again November 24th. But unfortunately, no response since. I changed my review to 1 star. I now check to see who the seller is before I other shirts, unfortunately. It is really such a cute design.
I love my shirts, but it took a month to get my order….it wasn’t until Jane reached out that they finally sent it. EDIT: I am updating my original review because of the customer service and side information I previously wasn’t aware of. Hurricane Ian impacted the shipment, but they shipped as soon as they were safe and I so appreciate the initiative the company took to speak with me about it.
I love my shirts, but it took a month to get my order….it wasn’t until Jane reached out that they finally sent it. EDIT: I am updating my originally review because of the customer service and side information I previously wasn’t aware of. Hurricane Ian impacted the shipment, but they shipped as soon as they were safe and I so appreciate the initiative the company took to speak with me about it.
A different fall top to wear in South Texas ! Like the colorful design on gray shirt !
I love the shirt in the picture, but the company has been a nightmare.I ordered it 5 weeks ago. They have no phone # to call and would not respond to my texts and emails. After a month of numerous times to reach them, I received the wrong size and totally different shirt. I’m still trying to get my shirt. I will never do business with them again. My granddaughter is very disappointed. At this point, I am frustrated, disappointed and fighting being very angry. Do not order from Refinery One and expect to get your purchase.
Dear Jeanie, The shirt you ordered is not the one in the picture, you simply ordered design 1 which is the moth in small size. These are made to order, you need to double check your order before you place it. This is not only us, it is the same with all graphic shirt sellers. Our customer service tried to explain several times but you would not even listen. At this point we really do not know what to do, we can simply not guess what design and size you meant to order. The one in the main photo is not Design - 1 it is Design - 6. Everyone ordering from us gets their purchase, no worries...
Really cute- not as soft as it looks, thicker cotton
I’ve ordered 4 shirts from this company & really enjoy them! So comfortable!! I can’t wait to see what other design they have coming up for the next holiday seasons to order more :)
These are such cute t-shirts for Thanksgiving. They’re well-made and Bella Canvas shirts are comfortable and stylish. I would definitely order another one!
I bought my favorite hymn. I have purchased a frame and plan to hang it above my piano.