
Personalized Tropical Tote Bags
Adorable! Love it!
54,145 Customer Reviews
•Wilmington, NC
•Member since April 2012
Adorable! Love it!
Ordered on April 18, and they said it would ship by May 4. I didn't get a shipment notification by the date they had specified they would ship by so I emailed the company on May 8, and asked when I could expect my shirt as it was a gift for my Mom. I got a shipment notification the next day, on May 9, and then an email to say that they had updated the shipment notification and should expect my shirt in a few days. It did arrive on May 8, but not in time to mail to my Mom for Mother's Day. I feel like my order got lost in the shuffle and were only prompted to mail it out when I inquired about it. And there was no apology in the email about the delay in shipping or anything! When the shirt arrived, I had ordered a gray women's cut tshirt with black writing. They shirt is not good quality at all. I was expecting a super soft tshirt material, and it's like the scratchy rough tshirt material. A little bummed about the quality.
The product itself was good, the time and customer service was terrible. I made the purchase nearly 2 weeks ago and requested that it arrive at my house by Wednesday (Mother's Day is sunday!) and they shipped it OUT on Wednesday. I live in Michigan so I still needed to send it out to my mom and now it won't get there until AFTER Mother's Day. I wrote an email to say if it wouldn't arrive by Wednesday then to refund my purchase. They Ignored my email and shipped it out. A response would have been appreciated to let me know of the delay! I will order elsewhere next time.
Runs small
Not sure what the deal was with this order. I contacted the seller after never receiving my order, and she offered to resend it or refund. I asked to resend it out, as it was a gift for my husband. This was well over a month ago, and still never got it.
Love It!!!
Awful!!! I ordered this shirt a month ago, still do not have it!!!!! Cannot get an answer on where it is or a refund!
Product was great. Vendor took a long time to ship.
The words were a faded black.
Shipping was extremely slow!! Bought it in April for Mother's Day. Said it would be delivered by May 4th. I received it on May 11 only after I sent an email complaint to Jane and the company selling the shirt. Terrible customer service!! It will now get to my mother after Mother's Day since she lives in a different state than I do. I thought if I ordered it over a month in advance I would have gotten it on time. No apologies from the company other than to let them know if I wanted to return the item after I finally got it for a refund. Also, the quality of the t-shirt itself was cheap. I will never order from this company again.
Great tote! Arrived quickly! I cannot wait to give it to my daughters teacher filled with goodies she loves!!
Shirt seems fine, however shipping is a disaster. The shops guaranteed ship by date was late by a few days.