13,579 Customer Reviews
•Salt Lake City, UT
•Member since February 2019
The dress was fine. Appropriately priced for the quality. Customer service was poor. I purchased the dress for a graduation, wore it for the graduation and the elastic in the sleeve came out about half way through the graduation. I requested a refund, provided pictures of the sleeves and was told that as I had the dress for a month, I could not receive a refund. I understand that a return policy is in place; however, I was not wanting a refund because I do not like the dress or because it does not fit. I am requesting a refund because the dress was defective, again, only $30 dollars but the product was poor. I was offered $5 via Venmo or PayPal because it is an 'easy fix'. I would not recommend purchasing items from this seller.
Unfortunately, we were not able to accommodate your request for a full refund (without return), for an item that has been worn, damaged during use, and was already far outside of Jane's return window, . I am sorry you were dissatisfied with our offer. You stated "This dress is very cute and I love it", so an offer to cover the necessary repair cost at market price seemed like a reasonable solution.
Super soft material! Comfy but still stylish.
Really wide and kinda short, light material almost see through not like the picture. Usually small or medium. Medium was huge!
This shirt runs VERY small. Ordered a large and could barely get it on or off my shoulders.
Love, love, love!! This is such a pretty top! It runs a little small, but still works for me. I’m 5’7 150lbs and I think an XL might be too big.
Very pretty shirt, quick delivery!
I loved this when I first got it. Fit perfectly and super cute! Then I washed on delicate with cold water and hung dry as the tag says. It shrank! I now have a cute shirt. This is aggravating.
The arm holes were big & stuck out.
I am 5’7 130lbs and I ordered a small. I wear small in most clothing and this dress was so big! Other than the size being way off, the color and soft texture quality of this dress had exceeded my expectations and I wanted to love it! Overall, if the dress wasn’t very over sized I would of definitely had this in the line up for summer.
I am 5’8’’ and weigh 145lbs. I ordered a medium. I can wear it but it does fit a little snug in the bust.