Obsessions Boutique

Obsessions Boutique Reviews

16,361 Customer Reviews

Lehi, UT

Member since August 2013

Average Rating

Overall Score
4.4 out of 5

Rating Breakdown

16,361 total reviews
5
10,791 (66%)
4
2,970 (18%)
3
1,200 (7%)
2
611 (4%)
1
789 (5%)

Color Block 1/4 Zip Pullover

Rating:

My new favorite shirt!!! Love it!!

Recommends this product
Verified buyer from
Kathleen, GA

Buttery Soft Long Sleeve Basic

Rating:

Love! Second time buying super soft. True to size

Recommends this product
Verified buyer from
Cincinnati, OH

Thermal Stripe Sleeve V-Neck

Rating:

Cheaply made, see through (material very thin), large and horrible customer service from this company Obsessions Boutique!!!! It took me contacting their customer service 2 emails before they responded!! That right there was a prediction of what their reaction would be to return this item. Which turned out to be true. Despite the material being super thin, see through and cheaply made the most disappointing was their customer service!! (As I wrote above). They just didn’t care!! When they FINALLY responded they were adamant about not giving a refund or would they let me exchange for a smaller size. Which even though it is cheaply made and thin I would have been semi ok with this. Better than a shirt that I can’t wear just collecting dust. They offered a general “I’m sorry” and a copy of the sites return policy but that was where it stopped!!!! Really, who reads the fine print on return policy. They should list that it is non refundable and not exchangeable for a different size with the description of the item!!! I spend quite a bit of money on this site. I like that they have many different sellers. Through that I have found that some of the sellers bend over backwards to make sure you are happy but others such as this company does not. Because of my frequent shopping on this site this company, Obsessions Boutique, has been moved to the top of the list of who not to purchase from!!!!! So, BUYER BEWARE when purchasing from Obsessions Boutique!!!!! If you don’t like your item for any reason….you are stuck with it!!!!! I should say, I was offered 20% of another item on their website. No, ty, so I can spend more money on possibly another cheap product. After writing this review, I was contacted by this company telling me it is my responsibility to read the fine print thus no return. Also, requested I write a more accurate description of what happened. This review will stay the same. It’s a cheap shirt and I would not purchase again.

Seller Response

I am sorry you are upset about your purchase. However, your review is inaccurate. We responded to your second email because your second email was 5 minutes after the first. To keep emails together we responded to the second email. On every clearance deal it states that all sales are final in the description and the fine print. This also Janes policy with clearance deals. Small print is important and is up to you as the buyer to read it before purchasing. On every deal it states the size of the model, also the type of material and the material length. We list this so you can compare your size to the model and what the model is wearing to buy accordingly. We also list the material type so you can make sure it is what you'll be happy with. We tried to accommodate you with an exchange but you didn't respond to that email so an exchange was never sent.

Does not recommend
Verified buyer from
Michigan City, IN

Side Slit Sweater Midi Skirt | Small Only

Rating:

Can’t wait to wear this red skirt for Christmas Eve !

Verified buyer from
Las Vegas, NV

Bubble Sleeve Confetti Sweater

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
New Lenox, IL

Bubble Sleeve Confetti Sweater

Rating:

Gorgeous!! Soft!

Recommends this product
Verified buyer from
Nashville, NC

Belle Basic Knit Top

Rating:

Perfect for work. Exactly what I wanted.

Recommends this product
Verified buyer from
Crofton, MD

Bubble Sleeve Confetti Sweater

Rating:

This sweater is truly adorable. Not itchy at all; very soft and comfortable. I got this in the fuchsia color. Its definitely brighter in person. But cute, nonetheless.

Recommends this product
Verified buyer from
Parrish, FL

Leopard Contrast Windbreaker Size Small Only

Rating:

Runs big I would size down.

Recommends this product
Verified buyer from
Norfolk, NY

Shelby Ribbed Fitted Basic Top

Rating:
Rated 5 out of 5 stars
Verified buyer from
Shelbyville, IL

Tie Dye Band Tee

Rating:
Rated 4 out of 5 stars
Recommends this product
Verified buyer from
North Salem, IN

Mock Neck Pull Over Sweater

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Arlington, TX

Striped Sweater Dress

Rating:

Love this product. I would recommend to anyone. Good quality product

Recommends this product
Verified buyer from
Montevallo, AL

Ruffle Detail Woven Top

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Myrtle Beach, SC

Mock Neck Pull Over Sweater

Rating:

I'm a size 6/8 and purchased a medium going by what the sizing chart said I should get. It fit super tight. Not happy with this sweater at all or the fact that I have to pay for shipping to return it.

Does not recommend
Verified buyer from
Whittier, CA

Clearance Closet Basic Belt With Square Buckle

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Lawrenceburg, IN

Blakely Weekender Bag

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Paris, TX

Whitney Mixed Metal Earrings

Rating:

Elegant, looks just like it pictured.

Recommends this product
Verified buyer from
Manitou Springs, CO

Frayed KanCan Jeans | Size 0/23 Only

Rating:

Love these!

Recommends this product
Verified buyer from
Jasper, AL

McKenzie Henley Knit

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Port Murray, NJ