All of our products are handmade and personalized just for you. Our personalized custom charms, bracelets, rings, and necklaces are designed, made, and assembled by a mother and daughter team dedicated to producing quality gifts for affordable prices. Our hand-stamped items are stamped, one letter at a time, using special tools. Thus, each piece will be unique and you should expect variations from the photos. No two pieces will be alike. Text and designs may not be absolutely perfect and straight as each letter is individually stamped. This gives you the unique detail to your piece and should not be considered a defect in craftsmanship. We also have products designed and laser engraved in the USA using high-quality, premium, stainless steel. Laser Engraving (or Laser Etching) is a Substractive Manufacturing method, that uses a laser beam to change the surface of an object. We design each item in our studio, prepare the metal for engraving, and then use a laser engraver to permanently mark the metal. www.MyHeroCreations.com