Love, Kuza Reviews

Thank you for bringing your concerns to our attention regarding the yellow dress you purchased from us. We apologize if the dress did not meet your expectations in terms of its transparency. The summer dress you purchased is designed to be lightweight and breathable, specifically tailored for the hot weather. The use of lighter fabric allows for better airflow and comfort during the summer season. We understand that this choice of fabric may result in a slightly thinner texture, which can contribute to the dress being more see-through than expected. Please note that the intention behind offering a lighter color selection for this dress was to provide our customers with a variety of options suitable for the summer season. We apologize if this was not communicated clearly in the product description. Your feedback is valuable to us, and we will take it into consideration when evaluating our product offerings. We appreciate your understanding and encourage you to reach out to our customer support team if you have any further concerns or require assistance with your purchase.

Thank you for taking the time to provide feedback on the sizing of the dress. We sincerely apologize for any inconvenience caused by it being too large for you. We understand how important it is to receive a garment that fits comfortably and flatters your figure. Please note that the dress is made from a woven fabric that does not have any stretch. As a result, we recommend going up a size to ensure a proper fit. However, we understand that this may not have been communicated clearly, and for that, we apologize. To address this issue, we would be more than happy to facilitate an exchange for a smaller size. Please reach out to our customer service team, and they will assist you in arranging the exchange process. We want to ensure that you find the right fit and are completely satisfied with your purchase.

Thank you for sharing your feedback regarding the dress. We sincerely apologize that it didn't meet your expectations and that you found the v-neck part to be unflattering. Our goal is to provide high-quality products that our customers love, and we regret that this dress fell short of your expectations. We appreciate your patience and cooperation in promptly processing the return. Jane.com has already processed your refund, ensuring a hassle-free experience for you. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We value your feedback as it helps us improve our products and services. We hope to have the opportunity to serve you better in the future.

Thank you for reaching out to us and bringing your concerns to our attention. We apologize for any inconvenience you have experienced regarding the missing item and the lack of response from Jane. However, it seems that your feedback is not directly related to the product in question. We appreciate your understanding that feedback plays a crucial role in our business, and we take it seriously to improve our services. While we strive to provide excellent customer service, Jane is a separate entity responsible for addressing customer inquiries and concerns. To ensure that your concerns are properly addressed, we kindly request that you contact Jane directly regarding your dissatisfaction and the lack of response to your emails. They will be in a better position to assist you and resolve any issues you may have. Once again, we apologize for any inconvenience caused, and we hope that your concerns will be addressed promptly by Jane. If there's anything else we can assist you with, please feel free to let us know.