Merry Plaid Christmas Tees
I received a shirt that had the vinyl adhered improperly. I sent a photo to the company thinking they would happily correct the issue. There were several wrinkles in the vinyl. When I contacted the seller, the owner (Dana) blamed it on the shipping company and told me to fix it by attempting to re-iron it to flatten out the wrinkles. She expresses it was normal for shirts to be damaged in shipping. Really??? Dana’s approach was insulting and she refused to replace it or issue a credit for the damaged shirt. She continued to blame the shipping company and tell me what to do to try to fix the damaged vinyl. I was able to fix it somewhat but not totally abs was not able to get a refund. If the shirt cannot make it through shipping without messing up the vinyl lettering, I think there may be an issue with adhering the vinyl and that would not be a shipping issue. I would not recommend this vendor.
Hello- I’m sorry you feel this way but your tee was just wrinkled, not damaged which is why we suggested to iron the tee to get the wrinkles out. Sometimes the shirts get wrinkled I’m shipping as they get squished and piled on weirdly and the weight wrinkles the shirts. This is true with any article of clothing that is shipped when shipping with polymailers and is not damage or a defect. We also do not use vinyl but ink so there is not an issue with the design not adhereing properly.
