520 Customer Reviews
•Lindon, UT
•Member since February 2015
They are smaller than I thought, but still cute
Oh my gosh! These are the cutest Gnomes! I love them and just in time to decorate for the 4th of July. Very nice quality I would order and will order more.
Adorable!
Smaller than I like for the price
Super cute I just didn't realize they were so small. Very cute on our fireplace mantel
The gnomes I received did not look like the pictures. The beards were not full (as most are no matter who the seller). Also, the lemon print is not black, but navy and did not appear navy on either my cell phone screen or my laptop screen. Seller doesn't provide descriptions, so I had no way of knowing about the color. As soon as I received them, I contacted the seller regarding the color and beard issues. If these had been really cheap, I would have shrugged my shoulders, but for the amount of money these cost, I wanted a refund. I was given excuses (expect slight variations, sorry to disappoint) and not much else. I had to contact Jane.com to get involved and in the end, I feel like I was treated like I'm one of those difficult customers that asks to speak to the manager. I purchase online all the time and I've never had this much difficulty returning an item for a full refund when an item doesn't match its listing online. If the seller posts a response and puts blame on me, the customer, beware.
Our records show : We offered you a replacement at no cost to you We mailed you a prepaid return label Your were given a full refund including shipping Jane also gave us a credit for handling a difficult customer with kindness and courtesy. Ourselves and Jane went above and beyond , it is disappointing when the review does not reflect that.
Super cute and larger than expected!!
they are cute i thought they were smaller
Thank you for your review , we make sure to post measurements in our deal details , so that it will fit perfectly for your space :)
They are so cute!!
Very well made. Stand up well and are adorable!
Very cute!!
Love the colors and cannot wait to use this when I travel this summer.
They are very cute but don’t stand up right. They want to topple over to their front. Like the nose or beard is too heavy. They need more sand or weight in the body
Thank you for your review , we always want to make our products better for our customers , we will retest those items and make necessary adjustments.
looks exactly like picture, i was just expecting them to be bigger
