6,760 Customer Reviews
•chesterfield, MO
•Member since November 2016
Works great!
Have this in 2 colors. LOVE it! So pretty and hasn’t chipped or peeled yet!
When I took it off to change the color my nails were in such bad shape. I won’t use it again.
Hi, we are really sorry about this :( generally, this will happen with using any type of glue, gel, acrylic, or in this case a powder mixture that adheres directly to the nail, and especially when using acetone to remove it. We hope that your nails looked awesome when you had them on, anyway :)
I have not received it yet.....
Hi! We emailed you directly about this issue. I hope we reached you. We are more than glad to fix any issue you may have! Please feel free to contact us back any time and we will respond ASAP!
Was not even delivered. Still says "processing" on my account, and it has been nearly a month. Got a hold of customer service and it still has been 6 days since the seller was contacted. I hate to say it but maybe a poor review will speed things up.
Hi! We sent out correspondence to our thirteen very lucky Serendipity customers whose packages were lost in transit the first time around - we hope you saw and understood our explanation. Your order should be in your hands in just a few days, if not already! Please email us to discuss further if you are still concerned. We are really, really sorry about this!
Works great!
I ordered 2 brushed - paid for 2 and never received the second brush. Emailed the company NO RESPONSE> NO REFUND! Terrible customer service. Jane should Make this right and terminate doing biz with this shoppe
Hi there, I hate to lock in a one star review but your order has been refunded with haste as soon as we heard news of what had happened. We hope you have seen the correspondence from the Jane team and your refund as well. Thank you for trying out our boutique. We appreciate your business, and truly, we apologize!
I ordered my dip kit 20 days ago and it has yet to ship and the seller won’t email me back or answer their phones
Hi Christine, we've sent out an email explaining the mishap with a lost batch of orders and are glad to report that your order is on its way! We apologize for such a long wait and promise a speedy delivery. We are so sorry for the frustration with your order. It means a lot that you chose to shop with us. Please reach out further if you would like to discuss in detail!
I absolutely love this deodorant! I went to the website listed on the label to order more, but the domain is for sale. :-(
We have a couple wet brushes because my daughter has a very tender head. This brush was not nice on her hair and scalp.
We’re sorry to hear this wasn’t your holy grail! We appreciate you giving this flex dry a try- perhaps a different style might suit your needs better, which we are always posting! Thank you for your honesty and we hope you can find a way to enjoy your purchase.
so easy to move through hair!
Love this brush! Love the way it detangles my hair.
