Custom Design Threads Reviews

DO NOT ORDER FROM THIS COMPANY! They will stall you so long you are not able to return your product if you are not satisfied. So disappointed Jane.com would partner with a company like this!

Shoe was to big, was sent wrong color that I purchased. I sent item back for refund two weeks ago and I still have not received my refund. I contacted seller by email and Jane.com and I have received emails saying I would receive my refund by Jane.com not the seller. Jane.com has not refunded me. Very disappointed in this, I have never had issues with this website before. Looks like I am going to make phone calls. Very frustrating!

I would rate my experience with this shop 0 stars if I could. I ordered this item and sized up based on their recommendation. The item comes in and is too big. The item is out of stock in my size so I sent the item back for a refund. I contacted the shop with the tracking information. I even updated them stating it was being held at their local post office. The item was delivered 1/2 and here I am 10 days later without a response or a refund. Terrible experience with this shop. I understand this was during the holidays and there are delays, but communication is key!

Cheap looking.

Much cheaper looking in reality than the pics let on. Size down as I can wear an 8 sometimes 8.5. I ordered 8 and it's too loose and the inside ankle side is very loose and too high so that it rubs my ankle and I don't have skinny ankles. Just doesn't look good on your foot. It has a baggy look and feel.

Very cute but not as comfortable as I thought.

I normally wear a 7.5 but these felt like a size 6. Extremely small and narrow. After reading several reviews it sounds like their sizing is inconsistent across the board. Trying to exchange for an 8.5.

Very cute, cheap leather. Will look cute from afar, wish I had just gotten a similar pair for $70 so that the pleather might be nicer.

Fits odd , material odd as well

Way too big! Disappointed in customer service. Don't say they can be returned if they cannot. Reached out to them, but so far no response. Would love to change my review if they do respond!

Really cute shoes, however leather is very very hard and cuts into your ankle, making it uncomfortable to walk. I got the Taupe and wear a size 7. Seems to fit true to size. I'm not sure if wearing them (breaking in) more often will help or not.

So far so good

My shoes are great, but the packaging was awful! The box is completely destroyed and for 5.99 in shipping I would expect it to come in a normal sized box

Super cute but not very comfortable

I love the color and silhouette of the shoe - even ordering the recommended size, it was too snug to wear comfortably. Trying to exchange...

Little tight in the toes!

I love these shoes! They are so cute ! I have slender feet so there is a bit if a gap on the top of my foot, but they still look good. Excited to wear for fall. True to size. I wear 7.5 to 8s and I got 7.5 so they fit a bit snug. I didn't want them flopping around.