BM Reviews

It’s exactly what I wanted! Looks perfect with my fall decor!

Good quality and cute designs!

Received someone else's order and customer service has not responded. AT ALL.

Super cute!! Was exactly what I ordered! I love it!!

Not how described. Very thin and thought would be bigger.

Super cute but can’t get one corner of the case to stay on, so can’t use.

Really cute arrived quickly

Loved the stripe velcro luggage handle, but wrong initials. This was my mistake and I immediately contacted Boutique Monogram, right after I placed the order. They were quick with a response, but Jane had pulled the old information and didn’t look at the corrections. Boutique Monogram made it right though! A big thank you goes out to Sara from customer care! The only issue I had with Boutique Monogram, was length of time to receive the product. It took 13 days, therefore, I could not order another one with the correct initials. The velcro luggage handle was a gift for my husband for Christmas. There was a lot of back and forth with Jane to credit my account with a refund. It took Jane 3 plus days to get back with me via e-mail. I just kept resending the e-mail until the issue was resolved, which it was finally resolved.