Modern and Chic Boutique

Modern and Chic Boutique Reviews

5,597 Customer Reviews

Sandy, UT

Member since October 2011

Average Rating

Overall Score
4.4 out of 5

Rating Breakdown

5,597 total reviews
5
4,002 (72%)
4
792 (14%)
3
323 (6%)
2
165 (3%)
1
315 (6%)

Key Ring Bracelet w/ Detachable Clutch

Rating:

First thing is the shipping with this item was awful, apparently the company ran into some issue and it was delayed several weeks. I do want to however state that Jane, and the boutique made things right. At first the costumer service from boutique was somewhat wish washy but after receiving a very sincere, apologetic email from the boutique, and now received the wrislet I have to think otherwise. They had issues and possibly beyond their control. It was nice to know they took time to go out of there way to show they did care. They have received a lot of back lash from this issue I believe and I would hate to see all the negative comments effect them if it was beyond their control. The wristlet is cute. Maybe not worth how much it cost, but it’s cute and I needed it for a gift. I’ll use it instead:)

Seller Response

Hi Jennifer! Thank you for your understanding. Sometimes things happen out of our control and we appreciate you recognizing that. We absolutely DO care and we were happy we were able to get it out to you just as soon as we could!

Verified buyer from
Lafayette, IN

Key Ring Bracelet w/ Detachable Clutch

Rating:

I Ordered this item on July 2, and it hasn't shipped yet. I have contacted them several times and they tell me it will ship soon. They debited my account , I have asked for a full refund and I don't get any response now. I will not order again from this company.

Seller Response

Hi Vanessa! We did experience a delay on some orders. We notified Jane of this and they sent information to customers affected by this. We have responded to every inquiry we have received and are happy to do what we can to make you happy!

Verified buyer from
Oak Grove, LA

Key Ring Bracelet w/ Detachable Clutch

Rating:

Never received the item! Ordered 23 days ago!

Seller Response

Hi Vanessa! We did experience a delay on some orders. We notified Jane of this and they sent information to customers affected by this. We have responded to every inquiry we have received and are happy to do what we can to make you happy!

Verified buyer from
San Antonio, TX

Blushing Beauty Earring Collection

Rating:
Rated 4 out of 5 stars
Verified buyer from
El Paso, TX

Key Ring Bracelet w/ Detachable Clutch

Rating:

Got this as a gift. Was supposed to ship by July 10th. It is July 22nd and order still says its processing.

Seller Response

Hi Jennifer! All customers affected were notified by Jane that we experienced a delay shipping some of these. So sorry for the inconvenience!

Verified buyer from
McAlester, OK

Key Ring Bracelet w/ Detachable Clutch

Rating:

Gorgeous extremely functional I am in love! My item was late being shipped but I emailed with the supplier and she was extremely help will be buying a second one for my mom!

Verified buyer from
Hueytown, AL

Key Ring Bracelet w/ Detachable Clutch

Rating:

Ordered over two weeks ago and it still hasn’t shipped.

Seller Response

Hi Katie! We did experience a delay that was out of our control. As soon as we knew of the issue we notified Jane and they in turn notified customers. All orders will be received by customers.

Verified buyer from
Sioux Falls, SD

Key Ring Bracelet w/ Detachable Clutch

Rating:

DO NOT PURCHASE FROM THIS SELLER. I ordered this clutch on July 2nd and unfortunately, I still have not received it as of July 23rd. I have reached out to the seller for status updates and received a different excuse each time. Now seller will not respond. BEWARE.

Seller Response

Hi Melinda! We did experience some delay that was out of our control. They weren't excuses unfortunately- we did try to be as transparent as possible in giving you the most information we had at the time. We notified Jane of the delay and they notified you. Sorry for the inconvenience!

Verified buyer from
Utica, IL

Key Ring Bracelet w/ Detachable Clutch

Rating:

If I could give a 0 I would! ordered over 3 weeks ago received tracking that it shipped contacted the merchant because I still haven't received and then got an email that it wasn't going to ship till monday... now I'm confused as to where my package is???

Seller Response

Hey Amber! We had an issue out of our control that delayed shipping. We did notify Jane of the delay so they could notify you. We apologize for that but please know we were working as hard as we could to make it right.

Verified buyer from
Waleska, GA

Key Ring Bracelet w/ Detachable Clutch

Rating:

Placed my order three weeks ago and still have not received. 😞

Seller Response

Hi Kristy, We had an issue out of our control that delayed shipping. We did notify Jane of the delay so they could notify you. We apologize for that but please know we were working as hard as we could to make it right.

Verified buyer from
Centerville, IA

Key Ring Bracelet w/ Detachable Clutch

Rating:

I give this shop/item a one star right now because I purchased this item almost 3 weeks ago and have not received it yet. I contacted the shop owner and they stated they are working on getting orders out but I have still not seen updated shipping/tracking information on my item. Their advertisement states shipping will take place 3 days after order.

Seller Response

Hi Blythe!We had an issue out of our control that delayed shipping. We did notify Jane of the delay so they could notify you. We apologize for that but please know we were working as hard as we could to make it right.

Verified buyer from
Blytheville, AR

Key Ring Bracelet w/ Detachable Clutch

Rating:

I dont know of I like it I have yet to recieve it!

Seller Response

Hi Nikki, we hope you like it now that you have received it! We had an issue out of our control that delayed shipping. We did notify Jane of the delay so they could notify you. We apologize for that but please know we were working as hard as we could to make it right.

Verified buyer from
Vernal, UT

Key Ring Bracelet w/ Detachable Clutch

Rating:

I haven’t got this yet! When I emailed the company they won’t even give me a estimate of when I will get it either!! They sure didn’t have a problem taking the money from my account though!!

Seller Response

Hi Crystal, we have tried to give you the most accurate information that we have. We don't take the money from your account and we don't get paid until it ships. We had an issue out of our control that delayed shipping. We did notify Jane of the delay so they could notify you. We apologize for that but please know we were working as hard as we could to make it right.

Verified buyer from
Monroeville, AL

Key Ring Bracelet w/ Detachable Clutch

Rating:

I would like to say that I really like it BUT I have not received it yet after ordering it on July 1st and then receiving an email that it would ship by July 10th and I still don’t have it. I emailed the seller and they said somethings had come up but that they have received my order and are working on it but they still have not notified me letting me know that it had shipped so I am assuming that it has not. I ordered this in plenty of time to come in before vacation cause that is what I wanted it for but it looks like that will not happen. I received the email stating that they had received it a week ago and still have not heard anything.

Seller Response

Hi Jessica! We had an issue out of our control that delayed shipping. We did notify Jane of the delay so they could notify you. We apologize for that but please know we were working as hard as we could to make it right.

Verified buyer from
Omaha, TX

Key Ring Bracelet w/ Detachable Clutch

Rating:

The product has not been shipped.

Seller Response

Hi Betty! We had an issue out of our control that delayed shipping. We did notify Jane of the delay so they could notify you. We apologize for that but please know we were working as hard as we could to make it right.

Verified buyer from
Clifton, TX

Summer Seed Bead Bracelet Stacks

Rating:
Rated 5 out of 5 stars
Verified buyer from
Myrtle Beach, SC

Stack Beads and Stones Bracelets

Rating:

Great buy

Verified buyer from
,

Stack Beads and Stones Bracelets

Rating:

Size is too big, doesn't lay smoothly, elastic used is not sturdy. This kind will wear and break easily.

Verified buyer from
Jonesboro, AR

Key Ring Bracelet w/ Detachable Clutch

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Fayetteville, AR

Key Ring Bracelet w/ Detachable Clutch

Rating:

I love this! It is perfect for my every day running around when I only need my phone, debit card, and ID.

Verified buyer from
Milton, FL